Contact

Are you having trouble finding a solution and do you have questions about products, orders, or other things? Feel free to contact us, and we will answer your question as soon as possible. Our online beauty experts can be reached by phone and via live chat on weekdays between 9 AM and 9 PM, and on weekends between 1 PM and 5 PM.

  •   Phone number: +31 (0)20 740 3222

  •   Live chat: click on ‘live chat’ in the right lower corner of your screen

  •   E-mail: [email protected] or use the contact form below.

  •  Would you rather send a WhatsApp message? We can be reached at 020-7403220.

  •   For businesses, click here.


Headquarters
Our office in Amstelveen has the following address:
Pletterij 3-5
1185 ZK Amstelveen
Skins Cosmetics B.V. trading as Skins Cosmetics
Chamber of Commerce number: 34126773
VAT number: NL812550900B01

Complaints
Skins Cosmetics strives to provide the best possible service. In the event of a complaint, it is best to contact us via the above options. Please state your name, address, place of residence and order number, so that we can assist you as best as possible. It is also possible to send the complaint by post, the address for this is:
Skins Cosmetics attn Webcare
Pletterij 3-5
1185 ZK Amstelveen

Are you not satisfied with the handling of your complaint? Then you can submit this to the Thuiswinkel Disputes Committee, PO Box 90600, 2509 LP in The Hague. It is also possible to submit your complaint to the Disputes Committee via the European ODR Platform.

Contact
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