Meet our Online Skins Experts
It is important to us that you have the same signature Skins experience in the e-boutique as in our physical boutiques. That's why our dedicated team of Online Skins Experts is there for you every day. With their product knowledge and expertise, they know how to inspire you and make sure you and your needs are at the centre of attention.
You can easily reach us via live chat, WhatsApp, email or phone. The current opening hours of our customer service can be found on this page.
Start a chat
You can easily reach us via live chat, WhatsApp, email or phone. The current opening hours of our customer service can be found on this page.
Start a chat
Questions or need help?
Our Customer Experience team is ready to help you. We aim to provide the best possible service and will respond to your query within two working days.
Order or account-related questions? Please include your name, address and order number in your message so we can help you faster.
Complaints? Not satisfied with our products or service? Please let us know via one of the contact options. We will gladly look for a solution together.
If you are not satisfied with the handling of your complaint, you can submit it to:
The Thuiswinkel Disputes Committee (Postbus 90600, 2509 LP The Hague)
[European ODR Platform]
Prefer to contact us by post? Skins Attn: Customer Experience Pletterij 3-5 1185 ZK Amstelveen
Order or account-related questions? Please include your name, address and order number in your message so we can help you faster.
Complaints? Not satisfied with our products or service? Please let us know via one of the contact options. We will gladly look for a solution together.
If you are not satisfied with the handling of your complaint, you can submit it to:
The Thuiswinkel Disputes Committee (Postbus 90600, 2509 LP The Hague)
[European ODR Platform]
Prefer to contact us by post? Skins Attn: Customer Experience Pletterij 3-5 1185 ZK Amstelveen
Hoofdkantoor
Our office in Amstelveen has the following address: Pletterij 3 1185 ZK Amstelveen
Skins Cosmetics B.V. trading as Skins KvK number: 34126773 VAT number: NL812550900B01
Read our house rules here.
Skins Cosmetics B.V. trading as Skins KvK number: 34126773 VAT number: NL812550900B01
Read our house rules here.