Get personalised advice from our Skins Experts
Our online Skins Experts are on hand to provide you with expert advice in real time, tell you about our sophisticated products, or answer any other questions you may have. The team is available on weekdays between 09.00 and 19.00, on Saturdays between 10.00 and 17.00, and on Sundays between 12.00 and 16.00.
Start a chat View our contact details
Meet our Online Skins Experts
We believe it’s important that you enjoy the same signature Skins experience in our e-boutique as you do in our physical Skins boutiques. That’s why our dedicated team of Online Skins Experts is on hand to help you every day. With their product knowledge and expertise, they’ll inspire you and ensure that you and your needs are our top priority.
You can easily reach us via live chat, WhatsApp, email or phone. You can find our customer service opening hours on this page.
Start a chat
You can easily reach us via live chat, WhatsApp, email or phone. You can find our customer service opening hours on this page.
Start a chat
Any questions or need help?
Our Customer Experience team is here to help you. We aim to provide the best possible service and will respond to your enquiry within two working days.
Do you have any questions about your order or account? Please include your name, address and order number in your message so that we can help you more quickly.
Complaints? Are you dissatisfied with our products or service? Please let us know via one of the contact options. We’d be happy to work with you to find a solution.
If you are not satisfied with how your complaint has been handled, you can refer it to:
The Thuiswinkel Disputes Committee (PO Box 90600, 2509 LP The Hague)
[European ODR Platform]
Would you prefer to contact us by post? Skins, for the attention of Customer Experience, Pletterij 3-5, 1185 ZK Amstelveen <p id="contact details"
Do you have any questions about your order or account? Please include your name, address and order number in your message so that we can help you more quickly.
Complaints? Are you dissatisfied with our products or service? Please let us know via one of the contact options. We’d be happy to work with you to find a solution.
If you are not satisfied with how your complaint has been handled, you can refer it to:
The Thuiswinkel Disputes Committee (PO Box 90600, 2509 LP The Hague)
[European ODR Platform]
Would you prefer to contact us by post? Skins, for the attention of Customer Experience, Pletterij 3-5, 1185 ZK Amstelveen <p id="contact details"
Head Office
Our office in Amstelveen is located at the following address:
Pletterij 3, 1185 ZK Amstelveen
Skins Cosmetics B.V., trading as Skins, Chamber of Commerce number: 34126773 VAT number: NL812550900B01
Read here our house rules.
Skins Cosmetics B.V., trading as Skins, Chamber of Commerce number: 34126773 VAT number: NL812550900B01
Read here our house rules.
