Please allow for a delay of 1-2 working days. We apologise for the inconvenience.
Our online Skins Experts are available to provide you with live expert advice, tell you about our sophisticated products, or answer any other questions you may have. The team is available on weekdays between 9 AM and 7 PM, on Saturdays between 10 AM and 5 PM and on Sundays between 12 PM and 4 PM.
Phone number: +31 (0)20 740 3222
Live chat: click on ‘live chat’ in the right lower corner of your screen
E-mail: [email protected] or use the contact form below.
Would you rather send a WhatsApp message? We can be reached at +31 (0)20 740 3222
For B2B questions, you can call +31 (0)20 740 3229
Our office in Amstelveen has the following address:
1185 ZK Amstelveen
Skins Cosmetics B.V. trading as Skins Cosmetics
Chamber of Commerce number: 34126773
VAT number: NL812550900B01
Skins Cosmetics aims to provide the best possible service. If there is anything unclear, it is best to contact us via the above options. Please state your name, address, place of residence and order number, so that we can assist you as best as possible. We will do our best to provide you with a substantive answer as quickly as possible, and in any case within 2 business days. It is possible to contact us by mail, the address for this is:
Skins Cosmetics attn Customer Experience
1185 ZK Amstelveen
You can also use the contact form on this page to get in touch with our Customer Experience team. If you have a complaint about our products or our service, you can also contact us via the contact form.
Are you not satisfied with the handling of your complaint? Then you can submit this to the Thuiswinkel Disputes Committee, PO Box 90600, 2509 LP in The Hague. It is also possible to submit your complaint to the Disputes Committee via the European ODR Platform.