Frequently asked questions
Most frequently asked questions
At Skins you can pay using iDeal, PayPal and Bancontact, pay later with Klarna, by credit card from Mastercard, VISA and American Express or with a Skins Giftcard. All prices shown include VAT.
Always check the delivery note with the quantity. If the product quantity is on '0', the product is not in stock. In this case, contact our Skins Experts. If you are missing a product that is in stock, please contact our online Skins Experts. This can be done via WhatsApp, our chat or by sending an e-mail to [email protected].
Take the following steps to order a Sample Set:
- Go to the perfume you would like to receive a sample from and select "Add sample". You will then see an overview with the selected samples in your Sample Set. By going back to other perfumes of your choice, you can add four more samples.
- Once you have chosen five samples, you can add the Sample Set to your shopping cart. Choose "add to shopping cart". Is the option not listed? Then the sample is unfortunately not available.
Need help?
Our Skins Experts are at your service via live chat, email and whatsapp.
It is also possible to call us.
Call us on +31 (0)20 740 3222
Whatsapp: +31 (0)20 740 3220