Frequently asked questions
Most frequently asked questions
At Skins Cosmetics you can pay using iDeal, PayPal, pay later with Klarna, your credit card or with a Skins Cosmetics Giftcard. All prices shown include VAT.
To register with Skins Cosmetics you can enter your details under: "I am a new customer".
Orders placed before 4 pm on business days will be dispatched the same day. If you place an order after 4 pm on Friday, it will be dispatched on Monday.
Did you order a Sample Set? We pack the selected samples for you with great care and send them in a letterbox package without a Track & Trace code. Letterbox packages have the same delivery time as regular packages. It is also possible to have a Sample Set sent as a standard package by choosing this option at the check-out.
Did you order a Sample Set? We pack the selected samples for you with great care and send them in a letterbox package without a Track & Trace code. Letterbox packages have the same delivery time as regular packages. It is also possible to have a Sample Set sent as a standard package by choosing this option at the check-out.
Need help?
Please allow for a 1 working day delay. We apologise for the inconvenience.
Our Skins Experts are at your service via live chat, email and whatsapp.
It's also possible to call us.
Call us on +31 (0)20 740 3222