Skins Cosmetics takes many measures to secure your personal data. Technically, we ensure that our systems are up-to-date and properly secured, and we use certificates to encrypt data traffic between your computer and Skins Cosmetics. We regularly have our systems tested by external experts. Internally, your data are only viewed by persons responsible for the correct processing of your order.
2. Collected (personal) data
By using or registering for Skins Cosmetics' services, we require certain information from you. We use this information to process your order and to keep you informed about the progress of your order. When you participate in the loyalty programme Skins Inclusive, your information is used to inform you about the programme and your loyalty level and personal rewards.
3. Registration at Skins Cosmetics online
If you place an order, your name and address, telephone number, email address, bank and payment details are required to carry it out and to keep you informed of the progress of your order. When you participate in the loyalty programme Skins Inclusive, your name and email address are processed to inform you about the loyalty programme. By creating an account with Skins Cosmetics once, you do not have to re-enter these details with every order. This makes shopping online at Skins Cosmetics easy, fast and secure.
For even more shopping pleasure and convenience, we store personal data and (content) details of your order(s) with your permission. We only use this data internally to optimise our website and range - this data is deleted after 1 year.
If you sign up for our weekly newsletter, we will use your e-mail address to share with you the latest within our collection, developments in our range of services and special events. No longer interested? Then you can easily unsubscribe using the link at the bottom of the newsletter or in your personal Skins account.
The Skins Cosmetics newsletter is sent by e-mail once or twice a week. In it, you will read all about new launches, our experts will share their tips and tricks, and you will receive information about Skins promotions.
Skins Inclusive loyalty programme
If you sign up for the Skins loyalty programme (Skins Inclusive), we will use your name and email address to inform you about the programme, your loyalty level and personalised rewards. You can give permission to receive
To write a review, it is necessary to log into the webshop with your personal details. Read more about the procedure for placing a review here. When submitting a review, you can choose whether to use your real name or a nickname. You can only write reviews about products you have purchased.
Changing personal information
By logging in you can overview and change your personal information. You can also do the latter by sending an email to [email protected] or by using the contact form.
Thank you for trusting Skins Cosmetics as a safe party for your online cosmetics purchases. The trust is justified, as we offer a safe environment for shopping and payment. For payments, we cooperate with a reputable provider: Multisafepay.
Right to be informed
Right of access
You have the right to access the data we have available about you at any time. You can view this in your personal Skins account.
Right to rectification
You have the right to correct your personal data if it is incorrect or out of date and/or to have it completed if it is incomplete. You can do this at any time in your personal Skins account.
Right to object
You have the right to object to the processing of your data if you disagree with the way we process your personal data. This right applies to the data we use for direct marketing. For example, you can ask us to stop using your data to send you a newsletter. In addition, this right also applies to other data we use from you based on our legitimate interest. For example, you can choose that we forget and continue to forget data about your browsing and search behaviour. You can request this via customer service.
Right to restrict processing
You have the right to request a limitation to the processing of your information. This means we can save your information, but not use it. This right is valid in a few circumstances. To apply this limitation, please contact our customer service.
Right to erasure (right to be forgotten)
You have the right to request the removal of your information. When you file such a request, we will remove all the information that is related to you with the exception of information we are obligated or allowed to save by law. To file this request please contact our customer service.
Right to file a complaint
You have the right to file a complaint concerning the manner in which we handle your personal information. Complaints can be filed via our customer service, so we can help you resolve the problem. However, you also have the right to file the complaint via our Data Protection Officer. To do so, please send an email to [email protected]. Another option is to contact the Data Protection Authority.Finally, you have the right to turn to the Personal Data Authority with your complaint.
If you would like to have additional information concerning our privacy and security policy, please contact us via [email protected] or by using the contact form. Please note that this privacy statement can be adapted – any changes will be announced on this page.