The Skins Inclusive loyalty programme is a personalised rewards scheme that entitles you to certain benefits, exclusive promotions, special offers and marketing communications, provided you have opted in to receive updates on membership-related events and activities.

As a member of this programme, you’ll enjoy a range of Rewards, such as:

• A welcome gift when you sign up to Skins Inclusive for the first time
• Unlimited access to the Skins Archives
• A personalised gift with any purchase of €130 or more
• Unique videos from our Skins Experts
• Personalised rewards
• An exclusive newsletter about Skins Inclusive’s content and rewards
• A birthday gift on your birthday with any purchase of €30 or more

GENERAL

To take part in Skins Inclusive, you must create a Skins account on the website skins.nl and sign up for Skins Inclusive. You will then receive a welcome email from Skins Inclusive.

Skins Inclusive members start receiving and/or earning their membership benefits from the date they sign up for Skins Inclusive. You will be awarded retroactive points for transactions made earlier in 2023. You will only gain access to the Rewards and Privileges from the moment you sign up as a Member.

As a Skins Inclusive member, you’ll receive personalised rewards based on your purchasing behaviour in our boutiques and on our online shop. The minimum age to become a Skins Inclusive member is 18. Membership is strictly personal, so rewards cannot be transferred to other people.

You can update your account details at any time by logging into your personal account. You can also make changes (or have them made) in our boutiques or by contacting our customer service team at https://www.skins.nl/contact/

Skins Inclusive membership is, in principle, for an indefinite period. Skins reserves the right to deactivate your membership at any time. You, of course, also have the option to deactivate your membership at any time. You can do this by logging into your account and unsubscribing from Skins Inclusive, or by contacting our customer service team. If you no longer wish to receive the Skins Inclusive newsletter, you can do so at any time via the unsubscribe link in the footer at the bottom of the newsletter or by unsubscribing via your Skins account.

Skins is entitled to unilaterally amend or terminate these terms and conditions, as well as the content of the Skins Inclusive programme, at any time. In that case, we will notify you of the changes. Should you disagree with any change, you may, of course, deactivate your membership at any time. By creating a Skins account or subscribing to the Skins newsletter, you are deemed to have read and accepted these terms and conditions.

The scope of the Skins Inclusive programme is limited to Skins boutiques in the Netherlands and Belgium and the Skins online shop in the Netherlands and Belgium.

Skins employees are excluded from participating in the Skins Inclusive programme using their Skins account.

LEVELS

Skins Inclusive has five membership levels. Each level offers new Rewards and Privileges. The higher your level, the more exclusive the surprises. These are the levels:

• Level 1 > Discoverer 0–300 points
• Level 2 > Lover 300–600 points
• Level 3 > Fan 600–900 points
• Level 4 > Ambassador 900–1,200 points
• Level 5 > VIP > 1,200 points

Separate terms and conditions apply to each Reward or Privilege. You can view these at any time within your Skins Inclusive account under ‘My rewards and privileges’.

POINTS

You reach a higher level within Skins Inclusive by interacting with Skins. You earn points for these interactions:

• +100 points > a purchase in our (e-)boutique. You earn points for a maximum of 1 purchase per day.
• +100 points > taking a Masterclass. You earn points once per Masterclass, even if you book the same Masterclass more than once.
• +20 points > posting a review of a product. You only earn points for products you have purchased.
• +10 points > answering a Member’s question. You earn points once per unique Member’s question.

No points are awarded for purchases of Skins Giftcards and/or Archives products only. If you buy a Skins Giftcard, you will not receive any points. If you pay with a Skins Giftcard, you will receive points.

If you return a purchase, the points awarded will be deducted or adjusted. If you do not make any purchases, post any reviews or answer any Member questions for 12 months, you will be downgraded to Level 1. The 12-month period starts from the date of your most recent interaction.
If you have spent more than €1,500 at Skins in the past 12 months, you will be automatically assigned Level 5 VIP status.

PERSONAL DATA

All personal data we collect via your Skins Inclusive membership is used exclusively for (direct) marketing communications, such as personalised offers and promotions from Skins Inclusive

Skins always processes the following personal data in connection with Skins Inclusive: